Refund policy

 Refund and Returns Policy

We do not offer refunds. However, you can view our Returns and Exchange policy below: You can call on +91-9238361120 or email us at snacher24@gmail.com if you have any queries on our returns and exchange policy.

Snacher is committed to ensuring full satisfaction with the merchandise you have ordered from us.

Customers should reach out within 48 hours of delivery along with the image (Post 48 hours, we will not be able to entertain any complaints). If the damage is reported within 48 hours, Snacher will take action accordingly.

Any cancellations of orders will be accepted within 10-12 hours of order placement. Once the customer has cancelled the order, a refund will be initiated within 2-4 working days.

At Snacher, we offer an exchange for a product if somehow the delivered product is damaged. Videos and pictures of the product are mandatory. However, chances of a damaged delivery are very rare because all our products are packed with utmost care and premium packaging material.

We do not provide reverse pick-up services. The package needs to be sent back to us by the customer.

Steps for Exchange of Product

  1. For exchanges, please drop us an email at snacher24@gmail.com with your original order number along with details of the exchange.

  2. Once approved, please courier the merchandise back to us at the following address (please do keep the original invoice inside the box): Return Address: Hig A1 Vidya Nagar, Hoshangabad Road, Bhopal 462026.

  3. Our team will confirm with you once we receive the courier and confirm the exchange.

  4. The exchanged piece will be couriered back to your address with no additional courier charges.

We do not provide returns and exchanges on international orders, as shipping both ways alone will be more than the cost of an order in most cases, and custom duty shall be levied twice. But in some rare cases, you could contact us, and we will try our best to find a solution.

Refund Policy Update

     ➡️ We now offer a 7-day no-questions-asked refund option for your convenience.

     ➡️ Eligible products will display the “7 Day Easy Returns” badge prominently on our store.