Privacy Policy

Privacy Policy

At Snacher, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.snacher.in or purchase products from our website.

1. Information We Collect

Personal Information

When you place an order or create an account, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address

This information is used to:

  • Process and deliver your orders.
  • Provide customer support.
  • Verify your identity.
  • Prevent fraud and unauthorized transactions.
  • Communicate order updates and promotional offers (where permitted).

Payment Information

Snacher does not store or process your debit/credit card details. All payments are securely processed through trusted third-party payment gateways. We may receive limited payment-related information such as:

  • Payment method used
  • Transaction status
  • Bank or payment provider information

This information is used for order processing, accounting, fraud prevention, and analytics.

Device & Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Location (Approximate)

This information helps us:

  • Improve website performance.
  • Analyze visitor traffic.
  • Enhance user experience.
  • Prevent fraudulent activities.

Communication Records

If you contact us through email, phone, WhatsApp, or social media, we may retain copies of those communications for customer support, quality assurance, dispute resolution, and fraud prevention.

Social Media Content

If you tag Snacher, mention us, or share photos featuring our products, we may repost your content on our social media platforms with appropriate credit whenever possible.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our products and website.
  • Personalize your shopping experience.
  • Prevent fraud and maintain website security.
  • Send promotional emails (only where permitted).

3. Cookies

We use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and personalize your shopping experience. You may disable cookies through your browser settings, although certain website features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

Your information may be shared only with trusted third parties such as:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website analytics providers
  • Government authorities where legally required

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Delete your personal information where legally permitted.
  • Opt out of marketing communications at any time.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Email: support@snacher.in
Phone: +91-9238361120
Address:
Building No./Flat No.: HIG A1
Road/Street: Vidya Nagar
City: Bhopal
District: Bhopal
State: Madhya Pradesh
PIN Code: 462026